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Cookie Policy

Which cookies we use, what they do, and how you can change your choice at any time.

Last updated 11 November 2026

This Cookie Policy explains which cookies kdhelectrical.co.uk uses, what each one does, and how you choose which ones we may set. It adds detail to section 9 of our Privacy Policy.

What cookies are

Cookies are small text files stored on your device when you visit a website. They let the site recognise your device and remember things between pages, such as what is in your basket or the choice you make on our cookie banner. Some are essential for the site to work at all. Others help us understand how the site is used, or measure our advertising.

We also use similar technologies, such as local storage and pixels, and call all of them “cookies” on this page.

Nothing optional is set until you choose. The first time you visit, a banner asks you to accept all, reject all, or choose category by category. Until you answer, only the essential cookies are used.

The four categories

Essential

Your basket, the checkout, security and your cookie choice. Set by this website only. These can’t be switched off, because the shop doesn’t work without them.
Always on

Analytics

Shows us which appliances and pages people look at, so we can improve the website. Figures are grouped and never about you by name. Partner: Google Analytics.
Your choice

Advertising

Lets Google and Microsoft Advertising (Bing) show you KDH Electrical offers for things you have looked at here, and tells us which adverts led to an order. Without it you still see adverts, just not ours. Partners: Google Ads, Google Shopping and Microsoft Advertising.
Your choice

Product information from brands

Shows extra photos, videos and feature guides supplied by the manufacturer on product pages. The brand’s service may set its own cookies. Partner: Loadbee. Product pages only.
Your choice
Rejecting changes nothing about shopping

If you reject all, the site works exactly the same: basket, checkout, delivery and your account. You just won’t see manufacturer extras on product pages, and our adverts won’t follow you around.

Google’s tags load on every page in what Google calls “consent mode”. Until you accept the Analytics or Advertising category, they run without cookies and without identifying you, sending Google only anonymous counts. Microsoft’s advertising tag uses its own consent mode in the same way. Accepting a category turns on that category’s cookies and nothing else.

Cookies we set

Cookie Category Purpose Duration
woocommerce_cart_hash Essential Keeps track of what is in your basket Session
woocommerce_items_in_cart Essential Tells the site your basket isn’t empty Session
wp_woocommerce_session_* Essential Links your basket and checkout to your visit 2 days
wordpress_logged_in_* and wordpress_sec_* Essential Keeps you signed in to your account, if you have one Session, or 14 days if you tick “Remember me”
mas_consent Essential Records the cookie choice you made on the banner, and which version of this policy you answered 12 months
_ga, _ga_* Analytics Google Analytics. Tells one visitor’s pages apart from another’s, without a name Up to 2 years
_gcl_au Advertising Google Ads. Records that you arrived from one of our adverts, so a later order can be credited to it 90 days
_uetsid Advertising Microsoft Advertising. Links the pages of one visit, so a later order can be credited to a Bing advert 1 day
_uetvid Advertising Microsoft Advertising. Recognises a returning browser, without a name 13 months
_uetmsclkid Advertising Microsoft Advertising. Keeps the Bing click reference you arrived with 90 days
mas_click Advertising Set by this website. Keeps the Google or Microsoft click reference you arrived with, so a sale can be matched to the advert, including a sale completed over the phone 30 days
sbjs_* Advertising Set by this website (WooCommerce order attribution). Remembers which site or search sent you here, so we know which channels lead to orders Up to 6 months
Set by Loadbee Product information from brands Loadbee shows the manufacturer’s photos, videos and guides on product pages and may set its own cookies to do so. See Loadbee’s privacy policy Set by Loadbee

When you pay, the payment provider you choose may set its own cookies to process the payment securely and prevent fraud. These are needed to take your payment and count as essential.

Our partners

Only these companies set cookies on this site for us, and only once you allow the category each belongs to. Each publishes its own privacy policy.

Our address lookup at checkout and the fonts the site uses are loaded as part of showing you the page. Neither sets cookies on your device for us.

Changing your mind

  • Cookie settings: the link at the foot of every page reopens the cookie settings, showing your current choice. Turn categories on or off and save. The change applies straight away, and anything you switch off is removed from your device.
  • Your choice lasts 12 months. After that, or if we change what we collect, the banner asks you again. We keep a record of each choice for two years, so we can show what you agreed to. The record holds the date, the categories, which version of this policy you saw and a scrambled one-way form of your connection address, never the address itself.
  • In your browser: you can also block or delete cookies in your browser settings at any time. Blocking the essential cookies will stop the basket and checkout from working.
  • Google’s and Microsoft’s own controls: you can turn off personalised advertising in Google’s Ads Settings and Microsoft’s ad settings, separately from this site.
  • Ask us: if you’d like to know what we hold, or want it removed, contact us using the details below.

Contact us

If you have questions about our use of cookies:

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